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Work instructions using videos.

In today’s rapidly evolving work environment, effective and accessible knowledge transfer is key to the success of any organization. Traditional text-based instructions are often insufficient, especially for complex processes that require visual step-by-step guidance. This is why video-based work instructions are gaining increasing popularity.

Table of Contents

  1. Work instructions in the form of videos – benefits
  2. Creating effective work instructions using videos
  3. The role of work instructions in an organization
  4. Why you should entrust Lean Idea with creating your work instructions?
  5. Summary

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1. Work instructions in the form of videos – benefits

Instructional videos offer numerous benefits. First and foremost, they allow for step-by-step presentations, significantly facilitating employees’ understanding. Through dynamic visualization, difficult and complex processes become easier to grasp, and employees can clearly see how each process should be carried out. Additionally, videos can be replayed multiple times, allowing knowledge reinforcement and revisiting key moments when needed.
Video instructions also save time and costs. They reduce the need for continuous in-person training, as employees can learn independently at their own pace, regardless of location and time. Furthermore, introducing such materials promotes the standardization of procedures, crucial for ensuring consistency in task execution across different departments and company locations.

2. Creating effective work instructions using videos

Creating effective work instructions in video format requires a thoughtful strategy that considers both the needs of the audience and training goals. A key element is precise planning. It’s essential to first identify which processes need special attention and the best way to present them. Videos should be concise, clear, and focused on specific tasks to avoid unnecessary information that could distract attention.
The next step is the script – clearly formulated, well-thought-out, and tailored to the audience’s knowledge level. A well-written script is the foundation of the entire video and helps maintain a consistent narrative. It’s important to include both verbal descriptions of actions and visual representations of each step. Demonstrating real-life examples and using graphical elements, such as arrows, text, or highlights, facilitates understanding and retention of procedures.
During the production phase, video and audio quality are crucial. Professional lighting and camera stabilization ensure a clear image that won’t strain the viewer. Equally important is clean and clear audio – the narrator should speak calmly, clearly, and adjust the pace to match the content being presented. Subtitles are also worth including to increase accessibility for the hearing impaired or those who prefer reading instructions.
It’s advisable to test the finished video on the target audience to ensure it’s understandable and fulfills its purpose. Feedback from users can help improve the material before its wide release. This ensures the final product is not only effective but also well-received by users.

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3. The role of work instructions in an organization

Work instructions play a key role in the daily operations of any organization, forming the foundation of effective and consistent performance. Their impact on task quality, employee productivity, and overall company efficiency cannot be overstated.
One of the most important aspects of work instructions is their ability to standardize processes. In companies operating in multiple locations or markets, unified procedures are crucial for maintaining consistent service and product quality. For example, global giants like McDonald’s ensure every sandwich is prepared according to strict guidelines, guaranteeing that taste and appearance are identical regardless of location. This approach not only builds customer trust but also significantly reduces the risk of operational errors.
Another key element is the support work instructions provide in managing organizational knowledge. In technology companies like Google, regular updates to procedures are vital to keeping up with rapidly changing technologies. In such organizations, work instructions serve as a “knowledge backbone” that facilitates the rapid implementation of innovations and ensures every change is executed according to best practices.
An interesting example of using video-based work instructions is the automotive industry, where training videos are used to teach complex assembly procedures. In factories like those of Toyota or Tesla, video instructions help employees understand complicated assembly sequences, which speeds up the introduction of new technologies and reduces errors. Moreover, videos allow workers to easily revisit specific stages of the process, which is invaluable in performing difficult tasks requiring precision.
Work instructions are also critical in ensuring compliance with industry regulations and standards. In the pharmaceutical industry, for instance, companies like Pfizer or Novartis require precise instructions to ensure compliance with FDA (Food and Drug Administration) or EMA (European Medicines Agency) regulations. Any error resulting from improper procedure execution can lead to significant financial losses or even product recalls. Thus, work instructions help maintain quality while avoiding costly legal consequences.
In the context of change management, work instructions act as stabilizers. In companies like General Electric, where new technologies and work methods are frequently introduced, instructions are tools that help employees adapt to new realities without disrupting production. They make the process of change smoother and less stressful, directly impacting team morale and engagement.
Finally, it’s worth noting that well-designed work instructions can foster innovation. In companies like 3M, known for their culture of innovation, employees are encouraged to experiment and improve existing processes. Clear and transparent work instructions create a framework in which innovations can be tested and implemented with minimal risk to daily operations.
In conclusion, work instructions are not just an organizational tool but also a strategic asset that can influence many aspects of a company’s functioning. Their role in process standardization, knowledge management, regulatory compliance, change management, and fostering innovation makes them an indispensable element of a well-functioning organization. Through them, companies can not only achieve better operational results but also build a competitive edge in an increasingly demanding market.

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4. Why you should entrust Lean Idea with creating your work instructions?

Entrusting the creation of work instructions to Lean Idea is an investment that yields tangible benefits for your organization. Our professional approach, extensive experience, and unique work methods make us the ideal partner for creating high-quality training materials. Our commitment goes beyond visualizing processes clearly and accessibly; we also actively support operational optimization, leading to increased efficiency and workplace safety within the organization.
A prime example of our skills and effectiveness is a project we executed at a German window factory. We created training videos from scratch that meticulously describe all production stages, paying special attention to quality, engineering processes, and workplace safety (BHP). Throughout this project, our team not only focused on presenting production steps but also on identifying common errors and risks related to accidents.
Thanks to a thorough process analysis, we were able to recommend and implement optimizations that improved work ergonomics, safety conditions, and order at workstations, in line with the 5S principles. The videos we created also include practical tips for employees to help them avoid common mistakes and improve task quality. This comprehensive approach not only resulted in effective training materials but also led to real improvements in production processes.
Our videos are tailored to the client’s specific needs, considering organizational culture and production process specifics.

Benefits of using Lean Idea’s services include:

  • Increased work efficiency – through precise and clear instructions that are easy to follow and repeat.
  • Improved safety – by identifying and eliminating potential risks and implementing optimizations that minimize accident likelihood.
  • Strengthened culture of continuous improvement – our videos not only educate but also inspire employees to seek improvements independently.
  • Reduced training costs – thanks to the ability to replay videos multiple times, usable for both new employee training and refresher courses.
  • Standardized procedures – crucial for companies operating in multiple locations, where process consistency is key to maintaining quality.

If you’re interested in how instructional videos can contribute to your company’s development and process improvement, we warmly invite you to contact us. We’d be happy to discuss the possibilities that will help us collaboratively find solutions to enhance efficiency, improve safety, and optimize your organization’s processes!

5. Summary

In summary, work instructions in video format represent a modern and effective educational tool that can significantly increase operational efficiency and employee engagement. In the digital age, investing in this type of training material is not only an option but often a necessity for companies striving to remain competitive in the market.