Review book of “Lean Hospitals – Improving Hospitals.”
Quality improvement, patient safety and staff satisfaction.
“Lean Hospitals – Improving Hospitals. Improving Quality, Patient Safety and Staff Satisfaction” by Mark Graban is a must-have for executives, managers and health care professionals who want to improve processes in hospitals – in accordance with the Lean Management concept.
Based on his own experience, the author clearly explains why and how, Lean Management tools and techniques can help improve safety, quality and efficiency in healthcare facilities. A must-read for anyone who has not yet had the opportunity to observe the effects of LM outside of manufacturing systems.