Purpose
Rapid and effective onboarding of new employees and upskilling of the management team (leaders, foremen) through standardization, enhancement of quality and occupational safety, streamlining of work methods, process waste reduction, and the building of better interpersonal relationships.
An expert in the assembly of electrical distribution panels, supplying high-end specialized products to leading engineering and manufacturing companies, and providing service support throughout the entire product lifecycle. The company holds a strong position in the local market and has been in operation for nearly 20 years.
Challenges
- Selection and subject-matter preparation of a dedicated team of Internal Trainers
- Implementation and standardization of the knowledge transfer process to eliminate discrepancies in job instructions
- Creation of dedicated infrastructure or a designated training zone (Dojo)
- Development of specific schedules and training paths for individual positions
- Lowering the entry barrier by optimizing and shortening the new employee adaptation time (time-to-proficiency)
- Identification of key operational processes requiring priority coverage
- Development of operational standards and their effective communication to build buy-in for the introduced change.
- Raising internal awareness regarding the strategic role of onboarding
- Creation of a comprehensive Knowledge Base, including documentation, instructions, and onboarding procedures
- Integration of H&S (Health & Safety) principles with practical On-the-Job Training to elevate safety culture
- Implementation of quality control tools for onboarding and monitoring of training efficiency and duration
- Addressing the lack of a platform for monitoring employee proficiency and development progress
Solutions
- Creation of a leaflet/brochure with the training path for new employees
- Creation of Job Breakdown Sheets (JBS)
- Appointment of persons responsible for training (Instructors)
- Definition of the time required for training processes
- Establishment of a designated training area (Dojo)
- Creation of comprehensive training materials
- Implementation of a platform to monitor current status and employee knowledge levels
Tools Employed
- TWI (Training Within Industry)
- SOP (Standard Operating Procedures)
- Microsoft Planner
- DILO (Day In the Life Of) analysis / Work Sampling
- Dojo
- Job Breakdown Sheet (JBS)
- Skills Matrix / Competence Matrix
- Training Plan
- Post-training skills verification tests
- Training evaluation surveys