Purpose
Creating strategy for an independent team of people who develop the brand so that the company achieves stable, consistent, and measurable profit growth.
An expert in joinery (windows, doors, gates, shutters).
A company with a passion for excellence and precision in every aspect of its work – from material selection, through installation, to service.
It holds a strong position in the local market and has been operating for over 20 years.
Project challenges
- Lack of employee awareness of the company’s mission and vision
- Undefined short- and long-term goals
- No visualization of the organizational structure or defined responsibilities
- No performance measurement system
- No standardized HR procedures
- No standardized internal company standards
- No employee development system
“Through the client’s eyes”
The biggest challenge during the project was finding time. The solution turned out to be better communication, which later no longer caused concern. Employees responded with engagement and curiosity to the actions taken to implement the project. Thanks to the form of communication and authenticity, employees believed in the changes and possibilities. After the project, according to the management, every company should at least once use the services of a consulting firm to gain a different perspective and accept help they often don’t realize they need.
President of Professional Window Installation
Implemented solutions
- Defined mission and vision of the company
- Defined short- and long-term goals
- Built organizational structure
- Developed job descriptions
- Prepared indicator cards
- Created KPIs – key performance indicators
- Designed job advertisements
- Developed company process standards
- Conducted microeconomic and macroeconomic analysis
- Developed employee career paths
- Defined and implemented a code of ethics
Tools used
- Problem Solving
- Employer Branding
- Work Standardization
- Communication
- Research
- DISC assessment